Rackmount Distribution's warranty obligations are limited to
the terms set forth below:
Exclusions and Limitations
This Limited Warranty applies only to hardware products manufactured by or for Rackmount Distribution that can be identified by the "ColoMachine®" or “ColoBlade” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-ColoMachine or non-ColoBlade hardware products or any software, even if packaged or sold with Rackmount Distribution hardware. Manufacturers, suppliers, or publishers, other than Rackmount Distribution, may provide their own warranties to the end user purchaser, but Rackmount Distribution, in so far as permitted by law, provides their products "as is". Software distributed by Rackmount Distribution with or without the ColoMachine® or ColoBlade brand name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
Rackmount Distribution does not warrant that the operation of the product will be uninterrupted or error-free. Rackmount Distribution is not responsible for damage arising from failure to follow instructions relating to the product's use.
This warranty does not apply: (a) to damage caused by use with non-Rackmount Distribution products; (b) to damage caused by operating the product outside the permitted or intended uses described by Rackmount Distribution; (c) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a Rackmount Distribution Authorized Service Personnel; (e) to a product or part that has been modified to significantly alter functionality or capability without the written permission of Rackmount Distribution; or (f) if any Rackmount Distribution serial number has been removed or defaced.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, RACKMOUNT DISTRIBUTION SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF RACKMOUNT DISTRIBUTION CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY RACKMOUNT DISTRIBUTION IN ITS SOLE DISCRETION.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, RACKMOUNT DISTRIBUTION IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH RACKMOUNT DISTRIBUTION PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. RACKMOUNT DISTRIBUTION DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA.
Obtaining warranty service
Please access and review the online help resources at www.colomachine.com before requesting warranty service. If the product is still not functioning properly after making use of these resources, please contact the Rackmount distribution representatives via e-mail or the online RMA form. A Rackmount distribution representative will help determine whether your product requires service and, if it does, will inform you how Rackmount distribution will provide it. Rackmount distribution will provide warranty service on products that are tendered or presented for service during the Warranty Period, as permitted by law. The warranty service may be restricted to the country where the product is purchased. Service options, parts availability and response times will vary according to country. You may be responsible for shipping and handling charges if the product cannot be serviced in the country it is in. In accordance with applicable law, Rackmount distribution may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Please refer to the accompanying documentation for more details on this and other matters on obtaining warranty service.
It is your responsibility to keep a separate backup copy of the system software, application software and data, and disable any security passwords before you deliver your product for warranty service. All information on the hard drive media will be erased during the testing process. You will be responsible for reinstalling all such software, data and passwords. Rackmount distribution is not liable for any damage to or loss of any programs, data, or other information stored on any media, or any non-Rackmount distribution product or part not covered by this warranty. Recovery and reinstallation of system and application software and user data are not covered under this Limited Warranty.
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