Frequently Asked Questions - Billing & Payments
1. Do you ship the servers for free or we have to bear the shipping charge?
3. If we were to purchase five units, would there be any sort of discount?
4. If paying by wire transfer, how is this arranged?
2. I would
like to order a CM using my credit card. Do you offer drop-ship to my
co-location provider?
No, at this time we do not offer drop-ship service with a credit card order. We can only ship your order to your
credit card's billing address. You have to reship the server to your co-location provider.
Once you have decided to make a purchase, please use the following steps.
1. Send us the following information via e-mail to salescm@colomachine.com
US Based Customers
· Your Company's Name (if any)
· Your Name
· Your Shipping Address
· Your Telephone Number
· System and parts model number indicating the quantity
Non-US Based Customers
· Your Company's Name (if any)
· Your Name
· Your Shipping Address
· Your Telephone Number
· Your Country's VAT ID (Value Added Tax ID number or Importer ID (if
any)
· Your custom broker's name, address, phone and fax number.
· System and parts model number indicating the quantity
2. We will send you a Proforma Invoice detailing all charges associated
with your order. In addition, we will send you a bank wire transfer information
sheet
for your reference.
3. After we confirm your payments, we will notify you the delivery date.
4. We will also provide you with the shipment tracking number after we ship
your order.